Refund policy
Return and exchange
For sanitary reasons, there is a no return policy which means all purchases are final. NO EXCHANGES OR RETURNS ARE ACCEPTED. Please be 100% sure about circumference size , there will be absolutely no refunds for submitting wrong head-size.
Damages and issues
Please inspect your order upon reception and contact us within 5 days of receiving your order so If the item is defective, damaged, or if you receive the wrong item we can evaluate the issue and make it right.
Refunds
Refunds are only accepted if you have a serious issue or damaged items and your original purchase is out of stock.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
You can always contact us for any return question at cutsomerservice@amberkexperience.com.
For sanitary reasons, there is a no return policy which means all purchases are final. NO EXCHANGES OR RETURNS ARE ACCEPTED. Please be 100% sure about circumference size , there will be absolutely no refunds for submitting wrong head-size.
Damages and issues
Please inspect your order upon reception and contact us within 5 days of receiving your order so If the item is defective, damaged, or if you receive the wrong item we can evaluate the issue and make it right.
Refunds
Refunds are only accepted if you have a serious issue or damaged items and your original purchase is out of stock.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
You can always contact us for any return question at cutsomerservice@amberkexperience.com.